Legal notices

The KolyMe Platform (accessible at https://kolyme.com) is published by:

• Corporate name: Resolvue
• Legal form: SARL de droit béninois
• Share capital: 296 800 FCFA
• Trade register (RCCM): RB/COT/25 B 40320
• Tax ID (IFU): 3202595779025
• Registered office: Ahouassa, 2ème arrondissement, Cotonou, Littoral, Bénin
• Contact: contact@kolyme.com

Card payment processing is operated on behalf of Resolvue by Resolvue, LLC, whose registered office is located at: 131 Continental Dr, Suite 305, Newark, DE 19713, USA.

The publication director is the legal representative of Resolvue.

The KolyMe Platform is hosted by:

• IONOS SARL
• Address: 7 Place de la Gare, 57200 Sarreguemines, France
• Phone: +33 970 808 911

Payments on the KolyMe Platform are processed by the following providers, each according to the payment method chosen by the user:

• Stripe (bank cards): Stripe Payments Europe Ltd, acting via Stripe Connect on behalf of Resolvue, LLC. Funds related to card payments flow through Stripe Connect accounts and are never held in Resolvue's own accounts.
• FedaPay (mobile wallets): FedaPay, based in Cotonou (Benin), for West African mobile-wallet payments.
• MTN Mobile Money: direct integration with the MTN Open API for MTN MoMo mobile-wallet payments.

Resolvue, LLC maintains an operating bank account opened through Mercury Technologies, Inc., a banking platform whose deposits are held by FDIC-insured partner banks (Choice Financial Group and Column N.A.).

4.1 Resolvue's rights

All elements making up the KolyMe Platform (text, graphics, logos, videos, icons, sounds, software, databases) are the exclusive property of Resolvue or its partners and are protected by intellectual property laws in force.

Any reproduction, representation, modification, publication or adaptation, in whole or in part, of the Platform, by any means or process, is prohibited without the prior written authorisation of Resolvue, except for legal exceptions (notably private use).

4.2 Trademarks

The KolyMe and Resolvue trademarks, domain names and logos are the property of Resolvue. Any unauthorised reproduction, imitation or use is liable to prosecution.

4.3 Databases

Resolvue is the producer of the databases accessible through the Platform. Any substantial extraction or re-use, whether qualitative or quantitative, is prohibited without prior authorisation, in accordance with the legal provisions applicable to database protection.

The processing of personal data is governed by a separate Privacy Policy, accessible from the Platform footer. For any question, you may contact our Data Protection Officer (see Article 6).

You can reach our Data Protection Officer:

• Email: privacy@kolyme.com
• Postal address: DPO Resolvue, Ahouassa, 2ème arrondissement, Cotonou, Littoral, Bénin

In accordance with Article 27 of Regulation (EU) 2016/679 (GDPR), Resolvue, as a controller established outside the European Union offering its services to persons located in the Union, designates a representative in the Union to serve as the point of contact for supervisory authorities and data subjects.

The representative designation is currently in progress. Contact details will be published before the service is officially opened to users residing in the European Union.

The use of cookies and similar technologies on the KolyMe Platform is governed by a separate Cookie Policy, accessible from the Platform footer.

9.1 Outgoing links

The KolyMe Platform may contain links to third-party sites. Resolvue exercises no control over these sites and declines any responsibility for their content, practices or privacy policies.

9.2 Incoming links

Creating a hyperlink to the KolyMe Platform is allowed provided it does not harm the image of Resolvue and that it clearly indicates the origin of the content. Resolvue reserves the right to request the removal of any link deemed inappropriate.

Resolvue uses reasonable means to ensure that the KolyMe Platform is available 24 hours a day, 7 days a week. Interruptions may nonetheless occur for maintenance, updates or in the event of a technical incident. Resolvue cannot be held liable for these interruptions or for their possible consequences.

Resolvue takes particular care over the quality and accuracy of the information published on the KolyMe Platform. It cannot, however, guarantee the absence of errors or omissions. Any inaccuracy may be reported to: contact@kolyme.com.

Resolvue strives to make the KolyMe Platform accessible to as many users as possible, including persons with disabilities, by following the W3C recommendations (WCAG 2.1). Users encountering access difficulties may contact us at: contact@kolyme.com.

These legal notices are governed by Beninese law. Any dispute relating to their interpretation or performance falls under the jurisdiction of the courts of Cotonou, subject to:

• mandatory consumer protection rules in force in the user's country of residence, where these are of public order;
• the mandatory jurisdictional rules provided by Regulation (EU) No. 1215/2012 (Brussels I bis) for users residing in the European Union.

Any complaint may be addressed to: mediation@kolyme.com.

In accordance with Article 14 of Regulation (EU) No. 524/2013, users residing in the European Union may also use the European Online Dispute Resolution platform (ODR), accessible at: https://ec.europa.eu/consumers/odr.

Resolvue reserves the right to amend these legal notices at any time, in particular to reflect technical, legal or regulatory changes. The applicable version is the one in force on the date of your consultation.